SHIPPING AND RETURNS

Packages will be shipped with Auspost. Shipping rates are as follows:

AUSTRALIA

Standard $10

Express $18.50

NEW ZEALAND

Standard $15.35

UK & IRELAND

Standard $28

CHINA

Standard $20

USA & CANADA
Standard $25

EVERYWHERE ELSE
$30

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SHIPPING TIMES

STANDARD
SYDNEY: metro 1 to 3 business days.
REST OF AUSTRALIA: 3-6 Business days.

EXPRESS
SYDNEY: metro 1-2 business days.
REST OF AUSTRALIA: 1-2 Business days.

INTERNATIONAL; shipping times are dependant on country. current Auspost delivery time estimations are available at; https://auspost.com.au/service-updates/international-delivery-times

Please keep in mind these are estimates. Gemdaddyslim is not responsible for any delays with packages once sent. items that may get lost in the mail once dispatched are out of our control.

**It is important to note**

All gemdaddyslim garments are made to order to minimise waste. Allow an extra 4-6 weeks on top of shipping times when ordering. If you wish to fast track your order leave a request at checkout and we will do our best to prioritise you.

Gemdaddyslim is not responsible for any customs charges or local taxes due to international shipments.
Gemdaddyslim is not responsible for any packages after being shipped, nor responsible for any delayed shipments.

RETURNS

All pieces are made with care in small batches — so we ask that you shop thoughtfully. Please read the details below carefully before purchasing.

✿ Girl Mess Collection

We do not offer refunds for change of mind or if the item doesn’t fit.

However, for most Girl Mess pieces, we can offer the following:

Size exchanges (subject to availability)

Store credit if a size exchange isn’t possible

To request a return, please email us within 4 days of receiving your order. Items must be in original, unworn condition and shipped for return within 14 days of delivery.

Please note: Return shipping costs are the responsibility of the customer.

FW ‘25 Collection

All Fall-Winter 25 pieces are made to order, using hand-dyed and hand-finished techniques. For that reason, we do not accept returns, exchanges, or refunds on this collection — unless the item is genuinely faulty.

Each piece is unique. You may notice:

Slight variations in colour, texture, or print placement

Subtle imperfections that come from natural dyeing and hand construction/printing.

These are not faults — they’re part of the garment’s story.

If you believe you’ve received a faulty item, please contact us at gem@gemdaddyslim.store within 4 days of delivery with photos and a description of the issue. We’ll assess the situation and do our best to help.

Thanks for supporting small-scale, slow production. If you’re unsure about sizing or need help before purchasing, feel free to email us — we’re happy to help you get it right the first time.